Legal & privacy
Privacy Policy
This Privacy Policy explains how ChatGenius.pro collects, accesses, uses, stores, protects and shares personal data when you visit our website, contact us, request a demo, book a meeting, use an AI-powered feature, purchase a service, or connect a third-party account such as a Google account.
This policy applies to ChatGenius.pro and services operated directly under the ChatGenius.pro brand unless a specific product or application provides its own privacy notice.
1. Data controller and contact
The data controller for personal data collected directly through ChatGenius.pro is ChatGenius.pro, operated by Freddy Bremseth.
Privacy contact: post@chatgenius.pro
2. Personal data we may collect
- Contact details such as name, email address, telephone number, company name and job role.
- Information submitted through forms, demo requests, booking forms, email, chat or customer-support interactions.
- Account and service information for applications, subscriptions or customer solutions.
- Messages, prompts, files or other content you voluntarily provide to AI-powered features.
- Technical information such as IP address, browser type, device information, timestamps, referring pages and security logs.
- Booking, purchase and billing information where relevant. Payment-card data is normally handled by the applicable payment provider.
- Information received from third-party services you explicitly choose to connect, including Google services as described below.
3. Why we process personal data
- To respond to enquiries and provide requested information.
- To create demos, proposals, websites, AI solutions, automations and other requested services.
- To provide and administer accounts, subscriptions, bookings and customer support.
- To operate AI-powered features and generate requested outputs.
- To connect and operate third-party integrations that you explicitly authorize.
- To maintain security, prevent abuse, diagnose errors and protect our systems.
- To improve our products, websites and customer experience.
- To meet accounting, tax, contractual, regulatory and other legal obligations.
4. Legal bases under the GDPR
Where the EU/EEA General Data Protection Regulation applies, we rely on one or more lawful bases, including performance of a contract or steps requested before a contract, legitimate interests, consent, compliance with legal obligations, and establishment or defence of legal claims.
5. Google user data and OAuth connections
ChatGenius.pro's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Some ChatGenius.pro and related business-workflow features allow a user to connect a Google account using OAuth. A connection is only created after the user starts the connection flow and grants the requested permissions on Google's consent screen.
Google data we may access
The exact data depends on the feature you choose to connect and the OAuth scopes you approve. It may include:
- Basic Google account information such as account identifier, name or email address when needed to identify the connected account.
- Google Search Console properties you are authorized to access and Search Console performance data used for website SEO, search-performance reporting and related user-facing analysis.
- YouTube channel information and YouTube functionality when you explicitly connect a YouTube feature.
- Google Drive account information or file-related data when you explicitly connect a Drive feature.
- Gmail account information and email-related data only when you explicitly connect a Gmail feature that requires that access.
How Google user data is used
Google user data is used only to provide or improve the user-facing functionality for which you granted access. Examples include reading Search Console metrics for reports and SEO analysis, identifying a connected Google property or channel, publishing to an authorized channel, or carrying out an email workflow that the authorized user has configured.
We do not use Google user data for advertising, retargeting, credit decisions or sale to data brokers. We do not use Google user data to train or improve a general-purpose artificial-intelligence or machine-learning model.
How Google OAuth credentials are stored and protected
Where continued access is required, OAuth access tokens and refresh tokens may be stored so that the authorized feature can continue to work without requiring a new login for every request. In our current integration architecture, OAuth tokens are encrypted before they are persisted in the application database. Access to server-side credentials and decrypted tokens is restricted to the application functions that need them to perform the authorized operation.
We use HTTPS/TLS for network transmission and apply technical and organizational controls intended to protect authentication data and other personal information against unauthorized access, loss, misuse, alteration or disclosure.
Sharing and transfer of Google user data
We do not sell Google user data. We do not transfer or disclose Google user data to third parties except where necessary to provide the feature requested by the user, for security purposes, to comply with applicable law, or as otherwise permitted by the Google API Services User Data Policy.
Infrastructure providers may process data on our behalf to provide hosting, database, storage, deployment, security or communications services. They are not permitted by us to use Google user data for their own advertising purposes.
Human access to Google user data
We do not permit employees or contractors to read Google user data except when necessary to provide user-requested support with the user's consent, investigate security or abuse, meet a legal obligation, or work with aggregated or anonymized information for internal operations where permitted.
Disconnecting Google access
You can revoke ChatGenius.pro's Google access through your Google Account permissions and, where available, disconnect the integration inside the relevant ChatGenius.pro or customer application. You may also contact post@chatgenius.pro to request deletion of stored connection data, subject to any legal retention requirement.
6. AI services and submitted content
Some services use artificial intelligence. When you submit prompts, messages, files or other content to an AI-powered feature, information may be sent to an AI technology provider to generate the requested result. We aim to send only information reasonably necessary for the requested function.
Google user data obtained through Google API scopes is not used to train or improve general-purpose AI or machine-learning models.
7. Service providers
We may use trusted providers for hosting and web infrastructure, databases and storage, AI APIs, email and communications, appointment booking, payment processing, security, monitoring, analytics, development and deployment. Current infrastructure may include services such as Vercel and Supabase, while AI functionality may use providers such as OpenAI depending on the product and configuration.
Service providers receive only the information reasonably necessary to provide their contracted service and are subject to applicable contractual and legal safeguards.
8. International transfers
Some service providers may process data outside your country or outside the European Economic Area. Where required by law, we use recognized transfer mechanisms such as adequacy decisions or Standard Contractual Clauses together with appropriate safeguards.
9. Cookies and similar technologies
ChatGenius.pro may use technologies necessary for security, functionality, session handling and service operation. Where optional analytics, advertising or other non-essential tracking is used, consent will be requested where required by law.
10. Retention and deletion
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining security, complying with legal obligations and resolving disputes.
OAuth tokens are retained only while needed to maintain an authorized connection or until the connection is revoked, disconnected or otherwise no longer required, subject to necessary backup, security and legal-retention processes.
11. Security
We use reasonable technical and organizational measures designed to protect personal data, including access controls, encrypted OAuth-token storage in the current integration architecture, secure transport and server-side handling of credentials. No internet-based system can be guaranteed to be completely secure.
12. Your privacy rights
Depending on applicable law, you may have rights to access, correct or delete personal data; restrict or object to processing; request data portability; withdraw consent; and lodge a complaint with a competent supervisory authority.
To exercise your rights, contact post@chatgenius.pro. If you are in Spain, you may also contact the Agencia Española de Protección de Datos (AEPD).
13. Automated processing
ChatGenius.pro may use automation and AI to generate content, recommendations, classifications or workflow actions. We do not intend to make decisions producing legal or similarly significant effects about individuals solely through automated processing unless clearly disclosed and legally permitted with appropriate safeguards.
14. Children's privacy
Our general business services are not directed to children unless a specific product explicitly states otherwise and includes appropriate safeguards.
15. Third-party websites and services
Our services may link to third-party websites, applications, payment services or platforms. Their processing is governed by their own privacy notices.
16. Changes to this policy
We may update this Privacy Policy when our services, integrations, technology, legal obligations or data practices change. The current version and revision date will remain available at this URL.
17. Contact
ChatGenius.pro
Operated by Freddy Bremseth
Email: post@chatgenius.pro
Website: https://www.chatgenius.pro/
Norwegian summary / Norsk sammendrag
Denne personvernerklæringen beskriver hvordan ChatGenius.pro behandler personopplysninger, inkludert Google-data når du selv kobler en Google-konto til en funksjon. Google-data brukes bare til funksjonen du har godkjent, selges ikke, brukes ikke til annonsering og brukes ikke til å trene generelle AI-modeller. OAuth-nøkler lagres kryptert i dagens integrasjonsarkitektur. Du kan trekke tilbake Google-tilgangen og kontakte oss på post@chatgenius.pro for personvernforespørsler.